When Will i be receiving my boots? after you have selected your style or (styles) for your pledge we will begin the manufacturing process. Some products will be shipping sooner than other depending on production schedule. We plan to have all styles shipped by April of 2017
Can i add additional products to my pledge? Yes , in the Add-On section of the survey you will be able to add a number of items including more items from the Kickstarter collection
Current Estimated Shipping Date: April 2017
Broken Homme is officially funded! We want to thank each and every one of you that pledged for our Broken Homme “Made in the USA” campaign. We were truly blown away by the support shown by all of you in order to achieve our goal of keeping this historic factory intact, and continuing to make outstanding footwear. With your help, we've accomplished over three times what we set out to raise, and will now be hustling to get these one-of-a-kind boots made for you, and shipped out as soon as possible. That being said, your immense and unexpected support will be testing our production capacity, and we wanted to be transparent upfront that we may need up to an extra 6 weeks to deliver the high quality products you're all looking for. This puts our revised ship date between 3/1 - 4/15 . After the Holiday break we will be contacting you again via BackerKit in order to secure all information on the boot styles, sizing chart, and your shipping address. Once again, we are truly humbled by your support for this project and looking forward to this next step in our business!
Last Updated At: 01/05/17 | See Kickstarter UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.